At "ibake," we strive to provide our customers with the best online cake delivery experience. We understand that situations may arise where you need to cancel or return an order. Please review our Refund Policy to understand our guidelines and procedures:
Refunds for eligible cancellations will be processed within 7 days from the date of cancellation. Refunds will be made to the same payment method used during the purchase. It may take several business days for the refunded amount to reflect in your account, depending on your bank or payment provider.
In the event of an order cancellation, "ibake" reserves the right to deduct any applicable service charges or transaction fees from the refund amount.
We appreciate your understanding of our Refund Policy. If you have any questions or require further assistance, please don't hesitate to contact our customer support team. We are here to make your cake-ordering experience as delightful as our cakes!